I really liked the lady who greeted us upon arrival—she was very kind and helpful. The man at the front gate was also wonderful; he voluntarily offered to take our photos and did so with great care, ensuring every shot looked great. The hotel's antique decor perfectly complements Otaru's charming atmosphere. The location is excellent, as it's right by the beautiful Otaru Canal, where we had planned to take a walk and capture some photos.
Pariapple
2025年2月
I particularly loved the hotel's stunning location right on the Otaru Canal. The views from the room and the restaurant were absolutely picturesque. The hotel's design and decor had a charming, slightly European feel that perfectly complemented the atmosphere of Otaru. The breakfast buffet was also a highlight, offering a delicious spread of both Japanese and Western options, with fresh seafood being a notable feature. Furthermore, the staff were incredibly polite, attentive, and made us feel very welcome.
Sawanya
2025年4月
The breakfast buffet at Hotel Nord Otaru was fantastic, offering a great variety of fresh and delicious options. The room offered a beautiful view of the Otaru Canal, making the stay even more special. Waking up to the scenic waterfront added to the relaxing and enjoyable experience. The staff were incredibly helpful, assisting us in calling a taxi at 5 AM without any hassle. Their excellent service made our early departure smooth.
Easley
2025年3月
It was great in terms of location as Otaru Canal is right in-front of you. But you got to work around 15 minutes to the Music Box streets which is still acceptable. Car park there is really good as it’s park under hotel property. They do provide us helpful information of how to take ski bus to Kiroro Peak Club Med too.
Sze
2024年3月
It's a lovely old hotel in a great location. We walked with our suitcases from the train station which was downhill, a little tricky in the snow, but manageable, about 15-20 minute walk. We chose to book a taxi back to the station because it was uphill - about $8 AUD, so worth it! The room was large, but everything is a bit tired. Great view out over the canal, and also great view at breakfast. Will loved Otaru, but very touristy!
Penny
2024年3月
Super strategic, the canal really in front of our window room. 10-15 minutes to the busy touristic area. Personally i really like the bathroom, it was super satisfying. They even provide us with little chair and big plastic bowl. After we leave the bathroom we feel very “clean” , they also provide us with some hair spa treatment and it smells sooo good. They also provide parking area for us. Very recommended if you want to explore area in Otaru. Otaru aquarium it was also incredible, and really surprisingly beautiful.
Birdie
2024年6月
Otaru canal is just in front of the hotel, very easy to access. Walking distance to shopping area and JR station. Hotel parking is multi storey automatic mechanical car park, very amazing!
Tian
2024年12月
⭐️Iconic hotel⭐️ Really plus point is you will get the chance to snap the morning sun at their top level Bar Duomo Rosso The hotel staffs - The staffs are very friendly and helpful I really enjoyed their service , they will extend an extra mile in service Room - The room is clean and comfortable. We had a side view to the Bay Area but if you have a direct river view, that would be fantastic Location - Abit of a walk from the JR Otaru station but not the worst, we could manage, but then that’s the only slight down side. Upside is it’s across the river front
Han
2023年11月
Breakfast was good with good choices. The triple bedroom is a bit small with not much space to open our luggage. The location is good for touring the town and is just beside the tourist canal and the shopping street.
Kum
2024年2月
The hotel is pretty close to the Otaru cannel and other historic sites. The standard twin room is spacious and big enough for us to unpack our luggages. It has an independent wash basin area which is separate from the bathroom, which is a wonderful spot. The staff is friendly and helpful. The front desk manager even made a phone call for me to reserve for a sea urchin meal by the sea!
Zhong
2024年10月